Reporting to the Community Fundraising Manager, the Community Fundraising Coordinator is a vital role responsible for supporting and growing the community of RFDS fundraisers in WA through digital and traditional fundraising methods. This role is a pivotal advocate and ambassador for the RFDS and the communities we serve. It is accountable for managing relationships with community groups, supporting community events and hosting RFDS events and community engagement activities such as regional visits to drive impactful fundraising initiatives.

About you
Exemplary understanding and demonstration of customer relationship management, interpersonal and communications skills, both written and verbal
The ability to maintain exceptional relationships with internal and external stakeholders, and fundraising supporters and advocates
Ability to make change to achieve successful outcomes
Ability to execute a strategy, whilst thinking and acting operationally and exercising sound judgement
Excellent organisational skills, attention to detail and ability to work to deadlines
Demonstrated ability to manage multiple projects and coordinate complex deadlines and priorities
Sound budget tracking and management skills
Experienced, proficient and confident user of Microsoft Office
Knowledge of and experience with CRM systems, specifically Raisers’ Edge
Degree qualification (or) significant relevant industry and positional experience
A minimum of three to five years’ experience in a similar field (fundraising, community engagement and/or event management)
“C’ Class Driver’s Licence

About the role
Maintain and build lasting relationships with community stakeholders to maximise community engagement and fundraising opportunities
Lead the design and implementation of innovative, strategic fundraising campaigns, leveraging both traditional and digital channels to grow the Community Fundraising portfolio
Work with the Community Fundraising Manager to build and implement Community Fundraising strategies.
Provide support for third party community fundraising events and activities
Collaborate internally to develop community engagement and fundraising resources
Monitor and evaluate fundraising activities to contribute to strategy and identify opportunities and system improvements
Effective use of online Customer Relationship Manager (CRM) to accurately reflect interactions and community fundraising activities
Provide administration and coordination support for community fundraising events and activities including donor correspondence, issuing authority to fundraise forms, distributing appropriate fundraising resources, thank you cards, certificates and receipts

Benefits
Salary packaging - up to $15,900 per annum for everyday expenses and up to $2,650 per annum on meals and entertainment expenses
Novated Lease options
Hybrid work environment and flexible hours (work from home options available)
Jandakot based office
Free parking
Purpose-led workplace culture of teamwork and collaboration

About Us
The mission of the Royal Flying Doctor Service (Western Operations) is to provide excellence in aeromedical and primary health care across Western Australia. Every member of the RFDS WO team contributes to that mission and living our values of showing respect, demonstrating fairness, utilising diversity and being safe. Every year, the RFDS WO provides urgent retrieval for about 10,000 patients in regional WA. A further 10,000 appointments are provided in primary healthcare clinics in remote communities, including GP, nurse, dental and mental health care. RFDS crews are committed to providing the finest care to the furthest corners of the State, using the highest standards of clinical care, aviation safety and technology to make a difference to people living and working across WA – the largest and most remote health jurisdiction in the world.

The RFDS in WA operates five bases in Perth, Broome, Port Hedland, Kalgoorlie and Meekatharra. Our 24/7 operations centre at Jandakot Airport coordinates complex logistics for patient retrievals and clinics across the State. We work in partnership with government, business and the community, and are proud to work on Country with Aboriginal medical services and many local service providers.

In 2024, the RFDS is launching a new five-year strategy ‘Above and Beyond’, which will mark an important new chapter in the long Flying Doctor history. The strategy will include a focus on expanding remote health clinics in some of WA’s most vulnerable communities, expanding our profit-for-purpose services, strengthening our workforce, harnessing technology and addressing our environmental sustainability.

Submit your resume and cover letter by clicking on the ‘Apply Now’ button.

RFDSWO is an Equal Opportunity Employer, and we encourage Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds and people with disabilities to apply. Please note applicants require the right to work in Australia.

Only shortlisted candidates will be contacted.