About the Royal Flying Doctor Service South Australia & Northern Territory (RFDS SA/NT)

We are trusted leaders in providing aeromedical and primary health care services to people in remote, rural and regional locations across South Australia and the Northern Territory. Our five-year Strategic Plan is focused on growing as an innovative, responsive and better-connected health service provider for all Australians.

Watch stories about our people, patients and the communities we serve at finestcare.com.au

We believe our people – all of our people – keep the Royal Flying Doctor Service flying.


About the Role

Reporting to the Operations Manager, Darwin, the Operations Support Officer is responsible for the efficient day-to-day running of the Darwin Base Charter Operations associated administrative tasks, and customer service.

You will be responsible for:

Flight reporting and coordination of charter operations.
Preparing for departure and arrival of flights.
Maintaining goods inwards and outwards of the hangar.
Liaising with internal and external stakeholders.
Data entry and maintenance of databases.
General office tasks including general record keeping, invoicing. and file management.


About You

To be successful in this role you will have:


Outstanding interpersonal skills with a professional, positive attitude.
Well-developed organisation, time management and task prioritisation skills.
Demonstrated proficiency with MS Office.
Ability to maintain privacy and confidentiality.
Flexibility to work early mornings or late-night shifts.
Strong communication skills verbally, in person and written.


Our Benefits

As part of our team, you can expect to be provided with challenging, interesting work and be supported to achieve your best. RFDS SA/NT offers a supportive environment where our people are valued, and professional development is encouraged.

Our people receive the following benefits:

Employee Values Awards.
Reward and Recognition program.
Employee Assistance Program.
Comprehensive orientation program for new starters.
Learning management system, and;
Generous annual salary packaging options to reduce your taxable income including:
o Salary packaging up to $15,899 per year towards loans, rent and bills.
o Salary packaging of an additional $2,650 per year towards a meal and entertainment card.


Further Information

To access the position description, please click here.

For a confidential discussion in relation to the position, please contact Samantha Donovan, Operations Manager on 0457 131 569.

For any questions in relation to the recruitment process, please contact the People and Culture team at peopleandculture@flyingdoctor.net

Please note, from 23rd December 2024 – 6th January 2025 there may be delays with replying to queries.


Applications close at 11:59pm on 6 January 2025.

Please note that we are unable to accept late applications, or applications submitted via email.

The RFDS SA/NT has mandatory vaccination requirements. Please contact us if you would like to know more.

Please note, we reserve the right to appoint to the position before the published closing date. Interested applicants are encouraged to submit an application as early as possible!

The Royal Flying Doctor Service is an equal opportunity employer that fosters a positive culture and offers a diverse, safe and supportive work environment. Aboriginal and Torres Strait Islander Applicants are encouraged to apply.