About the Royal Flying Doctor Service SA/NT
We are trusted leaders in providing aeromedical and primary health care services to people in remote, rural and regional locations across South Australia and the Northern Territory. Our five-year Strategic Plan is focused on growing as an innovative, responsive and better-connected health service provider for all Australians.
Watch stories about our people, patients and the communities we serve at finestcare.com.au 

About this Opportunity
Reporting directly to our Operations Manager, Ambulance Services, as our newest Patient Transport Officer, you will form a vital part of our end-to-end transport for our emergency and non-emergency patients– ensuring safe and efficient patient care. You will be a key link in the patient transport experience to improve the overall experience for patients, colleagues and the community!
You will work collaboratively with our operations and healthcare teams to ensure optimum patient care during transport and at RFDS SA/NT facilities. You will work a 4 day on 4 days off (10 hour shifts) roster.

In addition to primary patient transport duties, you will also be responsible for:
• Maintaining equipment and vehicles in a state of operational readiness
• Ensure the security, safety and maintenance of allocated equipment and goods in accordance with RFDS standards
• Maintaining comprehensive and accurate Electronic Health Records to ensure that patient transport records are available for future reference
• Carrying out patient care within allocated scope of practice and in accordance with RFDS policies, procedures and guidelines.
• Providing ad hoc assistance in our patient transfer facility.

About You
You are:
• Known for adopting a ‘patient first’ mentality and pride yourself on your customer service skills
• A strong communicator – you pride yourself on your ability to communicate effectively with a diverse range of people from different cultures and backgrounds
• A self-starter who is reliable, responsive and calm in stressful situations
• Empathetic, flexible and adaptable
• Passionate about aligning to the RFDS values of Care, Collaboration, Integrity and Innovation.

To be considered for the role you require:
• A minimum of Certificate III Non-Emergency Patient Transport or equivalent
• A full and valid driver’s licence issued from an Australian state or territory.

Our Benefits
The RFDS offers a supportive environment where our people are valued, and professional development is encouraged. In addition, we also offer:
• Clinical and professional development opportunities, including collaboration with our diverse clinical teams
• Free onsite parking
• Relocation Assistance Package
• Remote Area Housing Allowance
• Employee Assistance Program
• Reward and Recognition Program
• Employee Values Awards
• Opportunity to explore different shift configurations
• Comprehensive orientation program for new starters
• Generous annual salary packaging options to reduce your taxable income including:
     • packaging up to $15, 899 of your salary towards loans, rent and bills
     • packaging of an additional $2,650 of your salary via a meal and entertainment card.

Further Information
To access the position description, click here.
To learn more about our patient transfer service, click here or here.

For a confidential discussion in relation to the position, please contact Nicola Medlycott, Operations Manager, Ambulance Services via 0498 483 307.

Applications close at 11:59pm on 5 August 2024.

Please note that we are unable to accept late applications, or applications submitted via email.

The RFDS has mandatory vaccination requirements. Please contact us if you would like to know more.

Please note, we reserve the right to appoint to the position before the published closing date. Interested applicants are encouraged to submit an application as early as possible!

The Royal Flying Doctor Service is an equal opportunity employer that fosters a positive culture and offers a diverse, safe and supportive work environment. Aboriginal and Torres Strait Islander Applicants are encouraged to apply.