Become an RFDS Support Team Member
At the Royal Flying Doctor Service (Queensland Section), you’ll be driven by purpose rather than tasks. Here, every role contributes to making a difference in people’s lives each day.
You will work in a supportive and encouraging team environment, where leadership is genuinely committed to helping you succeed.
We offer flexibility so you can manage your well-being and commitments, allowing you to thrive both professionally and personally.
RFDS Support Services staff include those in corporate roles who play an important role in supporting our crews to make a positive impact on healthcare in Queensland every day.
Base Support Roles
The Base Support teams are responsible for the efficient functioning of RFDS facilities across the state through the coordination of administrative, financial, operational activities and resources.
These roles assist the operational teams at the bases by ensuring timely and efficient administrative support, as well as accurate and prompt reporting and processing of financial, medical, and aviation information.
Digital & Technology
The Digital and Technology team is responsible for ensuring digital technologies are leveraged to create a secure, agile, responsive and innovative technology foundation within RFDS that is “fit for purpose” and keeps pace with the overarching business strategy, objectives and direction.
Their goal is to ensure staff have access to the systems and technologies to deliver operational services efficiently and effectively.
Fundraising & Philanthropy
The RFDS relies on fundraising, donations and corporate partnerships to deliver our life-saving services and to fund new aircraft, equipment and infrastructure.
With demand for our services increasing each year, the Fundraising and Philanthropy team continues to play a critical role in RFDS’s endeavour to improve health outcomes for those who live, work and travel in the bush.
Commercial & Corporate Affairs
The Commercial and Corporate Affairs team enhances the RFDS brand in Queensland by promoting the vital healthcare services that are provided to regional, rural and remote communities.
Through marketing campaigns, signature events and community engagement activities, the team works to raise awareness of the RFDS mission and the life-saving work carried out every day. The team also support commercial ventures such as Rescue Swag.
Risk & Assurance
The Risk and Assurance (R&A) team is comprised of a dedicated team of professionals whose activities keep our workers, contractors, visitors, guests and patients safe as we work together across Queensland.
The R&A team works collaboratively with all RFDS teams to meet and exceed regulatory requirements while also striving for continuous improvement, innovation and best practices in service delivery. The team have a focus on Workplace Health and Safety, Auditing, Aviation Safety and Environmental Sustainability.
Clinical Governance
The Clinical Governance team ensures that RFDS deliver high-quality care by continuously improving services and safeguarding high standards.
It involves monitoring clinical performance, fostering a culture of safety, and ensuring that all staff are accountable for patient care.
Through teamwork, audits, and feedback, Clinical Governance helps enhance patient outcomes and maintain trust in our healthcare services.
People & Culture
The People and Culture team provides essential support, assisting all areas of the organisation.
With its people focused services, the team is very diverse, specialising in areas of recruitment and selection, employee experience, employee and industrial relations, payroll, wellness, learning and development.
RFDS is committed to creating and maintaining a workplace environment in which our employees are engaged and have the opportunity to grow both personally and professionally.
Finance
The Finance team plays a crucial role in driving the success of our organisation.
Comprising of skilled professionals in accounting, budgeting, and financial analysis, this dynamic team ensures that resources are allocated efficiently, and financial health is maintained.
By providing insightful reports and strategic guidance, they support decision-making at all levels, helping to navigate market challenges and seize growth opportunities.
Benefits of working for the RFDS
- Be part of our amazing Australian story and help shape our future
- Make a real impact in Queensland communities and truly help others
- Thrive on community spirit, peer to peer support and genuine teamwork
- Experience adventure: in the community, in the air or from your desk
- Use and develop your hard-earned skills and experience, and achieve personal growth
- Be supported in your career with opportunities for growth and development within the team
- Play your part in contributing to a culture of innovation in an organisation growing towards 100 years of operation.
Extra benefits
- Salary Packaging - access to generous not-for-profit tax-free benefits of up to $18,500
- Access to our Employee Assistance Program including counselling, nutrition sessions, financial sessions and legal support
- Free RFDS branded uniforms
- Parental leave for primary caregiver after one year of service (14 weeks)
- Secondary Carer's leave (2 weeks)
- Study leave and support
- Retail partnerships and discounts
- Access to Fitness Passport - a discounted workplace health and fitness program
- Generous recognition program
- Free parking at the Brisbane Airport office
- Travel and flight benefits and discounts.
Where you could work
We have Support Service roles at our RFDS Bases and offices across Queensland. Locations include:
- Brisbane
- Bundaberg
- Rockhampton
- Townsville
- Cairns
- Mount Isa*
- Charleville*
- Longreach*
*Staff may be eligible for remote area additional payment and gratuity when located at rural bases.
Accreditations and Awards
The RFDS respectfully acknowledges the Traditional Owners and the Elders past, present and emerging of the lands on which we work and deliver services.
Apply now
* required fieldsThe RFDS (Queensland Section) Values
